As a EU company we pack and send all orders from our EU distribution center.
We deliver orders throughout Europe and the European Union. Customers can access the full list of destination countries via the drop down menu accessible on checkout.
Depending on your exact location in the EU delivery will take anywhere from 4 - 7 days. Orders are generally posted within 24 hours of receiving payment and take a further 24 - 96 hours to deliver. Deliveries to towns and cities are usually quicker with more rural locations taking up to 7 days.
Orders delivered within EU are sent via recorded delivery at a cost of ?8.00. International orders are also sent via recorded delivery at a cost of ?8.00.
Client confidentiality is important to us and orders are packed with discretion in mind. To avoid detection, we remove all medication from the original box and pack in plain padded envelopes with no indication of what is inside.
Yes, all orders are issued with a unique tracking number. Customers are sent the tracking number assigned to their order via the email address confirmed on checkout within 48 hours of payment confirmation.
If your order does not arrive in the time-frame advised, simply send us an email confirming this or speak to one of our customer support team directly. We will request an urgent status update and resend the order if required.
For more information on the products and services available at our website, check out the product and FAQ sections of our website. If there's something we missed simply complete the contact us form or pick up the phone and speak to one of our customer service agents directly.
